Generative AI, Customer Experience, and the Future of Marketing

Tarot Cards predicting the future.

Marketers are preparing for a period of transformation as generative AI and evolving customer expectations dominate industry conversations. The latest Future of Marketing report by Econsultancy provides insights from over 1,000 marketing professionals, highlighting key trends and challenges that will shape marketing strategies in the coming years. These include the integration of AI, the push … Read more

Global Advertising Revenue to Surpass $1 Trillion in 2024, Says GroupM Forecast

Advertising billboards

The global advertising industry is projected to achieve a milestone in 2024, crossing $1 trillion in total revenue, according to GroupM’s latest This Year Next Year report. The forecast, published by the media investment group of WPP, anticipates a 9.5% increase in advertising spending compared to 2023, driven by strong digital growth and the expanding … Read more

Nielsen and TikTok Team Up for Cross-Media Ad Measurement Integration

A smartphone with the TikTok app on it.

Nielsen and TikTok have announced a collaboration to integrate the popular social media platform into Nielsen ONE, Nielsen’s cross-media measurement tool. This initiative enables advertisers and agencies to directly compare campaign performance on TikTok with other platforms, spanning digital, connected TV (CTV), and traditional linear television for the first time. The integration seeks to address … Read more

Marketers Express Optimism for 2025 Despite Budget Constraints

A blackboard showing the words "Happy New Year 2025"

A new report from WARC highlights growing optimism among marketers for business prospects in 2025, tempered by concerns over economic conditions and restrained budget increases. The study, titled Voice of the Marketer 2025, surveyed 1,000 marketing professionals and sheds light on the evolving priorities and challenges shaping the industry. Two-thirds of marketers (65%) anticipate improved … Read more

AI Adoption Spurs Revenue Growth for Small Businesses, New Salesforce Data Shows

Salesforce logo on an office building.

Small and medium-sized businesses (SMBs) that have embraced artificial intelligence (AI) report notable revenue growth, according to recent research by Salesforce. The survey of 3,350 global SMB leaders found that 91% of AI adopters experienced a positive impact on their revenue, underscoring the technology’s growing role in business strategy. The study highlights a divide in … Read more

Forrester Highlights Growing Challenges in B2B Buying Processes

Business people shaking hands.

Forrester Research has released its State of Business Buying, 2024 report, revealing significant friction in the B2B purchasing process. With 86% of B2B purchases stalling before completion and 81% of buyers dissatisfied with their chosen providers, the study points to inefficiencies that frustrate both buyers and sellers. Tight budgets, the growing role of artificial intelligence … Read more

Marketers Turn to AI for Growth: Intuit Mailchimp Study Highlights Trends Among Top Performers

An architectural blueprint.

A new report from Intuit Mailchimp sheds light on how marketers are using artificial intelligence (AI) and data-driven strategies to navigate challenges and achieve growth. Based on a global survey of over 2,000 marketing professionals, The Revenue Blueprint: Strategies for Performance-Obsessed Marketers explores the practices that distinguish industry leaders from their peers. The study categorizes … Read more

Adobe Names Lara Balazs as Chief Marketing Officer in Strategic Leadership Move

Adobe marketing slogan on a phone.

Adobe has appointed Lara Balazs as its new Chief Marketing Officer (CMO) and Executive Vice President of Global Marketing, signaling a key addition to the company’s leadership team. Balazs, whose career spans high-profile roles at companies like Intuit, Amazon, Visa, and Nike, will oversee Adobe’s global marketing strategy. She reports directly to CEO Shantanu Narayen. … Read more

Gartner Highlights Strategic Priorities for CMOs as 2025 Approaches

A CMO presenting his strategy to colleagues.

Gartner has identified three critical priorities for Chief Marketing Officers (CMOs) to drive organizational growth and enhance marketing effectiveness in 2025. The research and advisory firm emphasized the need for CMOs to address persistent disruptions, expand their influence across the enterprise, and focus on investments that improve the customer journey. These insights come amid growing … Read more

Marketing Jobs Show Growth but Challenges Loom, Report Finds

A new report on the global marketing job landscape offers mixed news for professionals navigating an industry undergoing rapid technological transformation. LinkedIn’s 2024 Fall Marketing Jobs Outlook highlights job market growth, high job satisfaction among marketers, and a rising demand for both creative and technical skills. However, it also underscores the growing pressure on professionals … Read more